With 6.8 billion mobile subscriptions globally, that’s nearly one mobile phone for every person on the planet. What does this mobile access mean for workers and for ETI members and others working to defend workers’ rights?
Mobile phone-based grievance mechanisms and surveys have huge potential to give us direct access to workers’ voices. What do they tell us? Can they help workers achieve their rights? Do they open an effective new channel for direct and authentic two-way dialogue?
Hear how five ETI member companies who are pioneering this work are progressing in China, India, Bangladesh and the UK. Heather Franzese, Executive Director, Good World Solutions and Paras Shah, Principal Manager, Health, Safety & Sustainability, Vodafone UK share lessons and insights. ETI company members who worked with them will also contribute to the discussion.