Increasingly, companies are looking at technology, hotlines and mobile applications as a way to understand workers’ needs, and in some cases to use as grievance mechanisms.
Outdoor sportswear company and ETI member, Regatta, has encouraged one of its Chinese supplier to initiate a worker motivation scheme as part of its commitment to ETI/ILO SCORE business management training.
"Quality means a lot," explains Qu Yang in this case study that illustrates how ETI and ILO training is helping Chinese workers and management improve relations and their company's bottom line.
It’s been one year since ETI joined forces with the ILO to deliver SCORE Training to 17 Chinese factories which supply products to eight ETI member brands.